Your health and the health of our team is at the heart of our priorities.

An adapted customer experience…

Following the announcement by the government and public health, WE WILL OPEN ALL OUR FACILITIES ON JULY 10 EXCEPT FOR SAUNAS ET STEAM BATH WHICH MUST REMAIN CLOSED.

We will be open from Friday to Monday from 10 am to 9 pm with 3 relaxations blocks which must be reserved online. 

For our members and for special rates reservations will start Tuesday July 7th at 10 am.

Reservations for massages, aesthetics and body treatment is available by phone at 1.866.848.4477 Monday – Friday from 10 a.m. to 4:30 p.m.

Our commitment

Since day 1 of this exceptional situation, we have followed developments and have been on the lookout for all developments in order to understand the importance of every little detail for our personal safety and others. We are now gradually ready to resume our activities, strictly following the recommendations of Public Health and the CNESST. Your health and the health of our team is at the heart of our priorities. We look forward to seeing you again and presenting you a new Bagni renovated and adapted to this reality that is the Covid-19.

Looking forward to taking care of you in a safe environment …

Amélie St-Hilaire President Bagni Spa Station Santé.

Amélie St-HilairePrésidente Bagni Spa Station Santé

NEW PROCEDURES

An adapted customer experience

Here are the measures we ask you to respect in order to have an enjoyable and safe wellness experience for all.

  • BOOKING

    Access to the site by reservation only.

    We have created 2 relaxation blocks:

    Block A 11 am to 3 pm

    Block B 4 pm to 8 pm

    For special rates  and for our members please call us at 1 866.848.4477.

    If you are experiencing symptoms or are likely to have been exposed to Covid-19, we ask that you reschedule your visit at a later time, as recommended by public health.

  • HEALTH FORM

    In order to follow the recommendations, we minimize stationery and object handling. You will receive your health form for massage therapy and aesthetics as an online questionnaire 48 hours before your appoitment. If it is impossible for you to complete it electronically, the therapist can do it by hand with you before your treatment.

    Note that if you are in a risk category (person aged 70 and over, immunosuppressed or immunodeficient person, person with a chronic illness or pregnant woman), it is suggested to postpone the massage to a later date.

  • ARRIVAL

    For massages, easthetics and body treatments we will open our reception 30 minutes before your appointment.

    Access to locker rooms and showers will be available with a controlled capacity.  Hair dryer will not be available.

  • HAND WASHING

    Hand washing is mandatory at the entrance and exit of the spa, as well as before and after your treatment. Disinfection stations will be available throughout the site.

  • SOCIAL DISTANCING

    The social distance of 2 metres must be respected everywhere on the site, except for the treatment rooms, where additional measures have been taken. In some locations, signs and ground signage to direct traffic have been installed to facilitate distancing.

  • MASK

    The mask is not mandatory but highly recommended throughout the treatment, except for face treatments. It is also recommended to wear it indoors. You can bring your own mask or a mask will be given to you free of charge upon your arrival.

  • BILLING

    We favor advance payment online. Otherwise we prefer payment by debit, credit or gift card only. Cash is accepted and you will be able to leave tip to your therapist.

ADAPTED PROTOCOL

New measures have been implemented

Here are the measures we have adopted for your safety and well-being

  • LIMITED CAPACITY

    The maximum number of clients admitted on site is limited in order to make social distancing possible.

  • RISK ASSESSMENT QUESTIONNAIRE

    A daily Covid-19 risk assessment questionnaire for all employees, massage therapists and clients has been put in place as well as protocols as recommended by public health and CNESST.

  • DISINFECTION

    Several disinfection stations are available on site.

    The frequency of cleaning and disinfection of all surfaces, goods and areas of high traffic has been increased. Care equipment and treatment rooms are rigorously disinfected between each customer.

  • BODY PROTECTION

    All employees in contact with customers wear masks at all times. Our employees and massage therapists providing care wear a mask and an eye protection. Protective walls have also been installed at the cash registers and at various key locations.

  • HAND WASHING

    Our employees follow a strict handwashing protocol; employees and massage therapists giving the treatments wash their hands before and after every treatment.

  • COMMITMENT

    We are committed to following and respecting all recommendations and regulations issued by public health.

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